Delivery Details

Delivery Details
Once you have placed and paid for your order you will receive an email of confirmation of your order, shortly after that you will receive an email confirming your delivery date. All items will be dispatched next day and then delivered within 2 working days unless stated otherwise. Local Deliveries will normally be next working day.

Large Items
Delivery of large items such packs of natural stone and bulk bags of gravel will be made by a tail lift at the kerbside or at the bottom of your drive. The vehicle can be up to 20 feet in length and will need 8 feet gap so please check you have sufficient space to accommodate a vehicle of this size.

Your product will be lowered from the delivery vehicle with on electric lift and manual off loaded using a pallet truck. The delivery driver can only off load on to flat hard standing ground.

If you have any special requests or questions regarding delivery please contact one of our team and we will do our best to accommodate your needs.

Small Items

Small items such as tools and ironmongery will be delivered by courier or Royal Mail. You will receive a tracking number once your item has been shipped. If you would like your item left in a particular place please notify us before the item is shipped.


We can provide samples of block paviors only, at a minimum charge of £7.00, which will be refunded when order is placed.

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Charm Trading Ltd | Company No 3743357

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